Fermilab's Users Office is located on the Wilson Hall Mezzanine, between the ground and first flooors, MS 232. Regular office hours on Monday-Friday, 8:00 am to 4:30 pm CST
Many of Fermilab's users are non-U.S. citizens holding a wide range of different U.S. immigration visa statuses. The Visa Office has information specifically for our B-1 and Visa Waiver users, as well as guidance on visa processing at U.S. Consulates.
Your Visitor ID number is the 5-digit number that identifies you at Fermilab. You will have the same Visitor ID number for as long as you are a User at Fermilab. If you ever become an employee, it will change.
You need to have a Fermilab Visitor ID number before the Users Office can approve your site access (and issue you a Visitor ID Badge). You obtain a Visitor ID number when you request a Fermilab computer account for the first time.
Notice: Non-US citizens who are citizens of, born in, or affiliated with institutions in: Syria, Cuba, Sudan or Iran, must undergo DOE security clearances before applying to renew FNAL site and/or computing access. The FNAL contact inviting you to Fermilab must initiate this.
The Users Office is the first stop of most users on-site. We process requests for Fermilab ID badges for site access, and for Fermilab computing privileges. We also provide information about Lab procedures and policies, system, and local resources.
Our Office is in Wilson Hall, Mezzanine.
In our Office, we have maps for local areas, the Illinois Rules of the Road book (for driving), brochures and pamphlets from local businesses, visa information, travel information, and more.
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