• U.S. Department of Energy
  • Fermilab


International Services Associate:
Linda Granbur x4376

International Services Associate:
Kim Pearce x3111

Users Office hours
Wilson Hall - Mezzanine
Monday - Friday
8:00 a.m. - 4:30 p.m.


  • Welcome to the Users Office

    Welcome to the Users Office

    Fermilab's Users Office is located on the Wilson Hall Mezzanine, between the ground and first flooors, MS 232. Regular office hours on Monday-Friday, 8:00 am to 4:30 pm CST

  • Users and Visas

    Many of Fermilab's users are non-U.S. citizens holding a wide range of different U.S. immigration visa statuses. The Visa Office has information specifically for our B-1 and Visa Waiver users, as well as guidance on visa processing at U.S. Consulates.

  • Visitor ID Numbers

    Your Visitor ID number is the 5-digit number that identifies you at Fermilab. You will have the same Visitor ID number for as long as you are a User at Fermilab. If you ever become an employee, it will change.
    You need to have a Fermilab Visitor ID number before the Users Office can approve your site access (and issue you a Visitor ID Badge). You obtain a Visitor ID number when you request a Fermilab computer account for the first time.

  • Before you arrive...

    Users visiting Fermilab can learn about local Fermilab procedures in the newly revised Procedures for Researchers (formerly known as the Procedures for Experimenters), and about local resources in the recently revised Graduate Students' Association's Guide to Life.

Notice: Non-US citizens who are citizens of, born in, or affiliated with institutions in: Syria, Cuba, Sudan or Iran, must undergo DOE security clearances before applying to renew FNAL site and/or computing access. The FNAL contact inviting you to Fermilab must initiate this.

Users Office

The Users Office is the first stop of most users on-site. We process requests for Fermilab ID badges for site access, and for Fermilab computing privileges. We also provide information about Lab procedures and policies, system, and local resources.

Our Office is in Wilson Hall, Mezzanine.

In our Office, we have maps for local areas, the Illinois Rules of the Road book (for driving), brochures and pamphlets from local businesses, visa information, travel information, and more.

News & Updates


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Local Resources & Info

Research on Relocation

Welcome to the U.S. - Mini-presentations to help you transition to your life in the U.S., in NUMBER languages. Topics include banking, driving, SociaL Security numbers, U.S. healthcare, and more...

Foreign Bank Accounts

Taxes for Non-US Citizens

NALWO - Organization for Family Members

Guide to Life - Graduate Students Organization

Housing and Transportation