Fermilab's Users Office is in Wilson Hall, on the first floor, west side. Our entrance is directly north of the elevator banks, next to the restrooms. Regular office hours on Monday, Tuesdays, Thursdays and Fridays are 7:30 am to 4:00 pm, and Wednesdays 8:30 am to 2:30 pm.
Many of Fermilab's users are non-U.S. citizens holding a wide range of different U.S. immigration visa statuses. The Visa Office has information specifically for our B-1 and Visa Waiver users, as well as guidance on visa processing at U.S. Consulates.
Your Visitor ID number is the 5-digit number that identifies you at Fermilab. You will have the same Visitor ID number for as long as you are a User at Fermilab. If you ever become an employee, it will change.
You need to have a Fermilab Visitor ID number before the Users Office can approve your site access (and issue you a Visitor ID Badge). You obtain a Visitor ID number when you request a Fermilab computer account for the first time.
The Users Office is the first stop of most users on-site. We process requests for Fermilab ID badges for site access, and for Fermilab computing privileges. We also provide information about Lab procedures and policies, system, and local resources.
Our Office is in Wilson Hall, First Floor, West Side.
In our Office, we have maps for local areas, the Illinois Rules of the Road book (for driving), brochures and pamphlets from local businesses, visa information, travel information, and more.
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